NICE, a world-leading provider of on-premise and cloud software solutions, recently revealed a new announcement about it’s RPA offering. NICE reported that its Robotic Process Automation solution now includes new capabilities that fast-track automation discovery, as well as human to robot collaboration.
The updated version of the RPA (7.2) offers intelligent identification of the best processes to automate, while providing business context for each tool. The service aims to increase operational efficiencies and return on investment. The new solutions also accelerate the digital transformation processes within organisations by allowing for faster attended automation development and increased human to robot collaboration, increasing employee productivity and engagement.
Introducing NICE RPA Version 7.2
The newly updated version of the NICE RPA solution makes it simpler for analysts in a business landscape to accurately choose the best processes for automation. The automation finder offers companies with all the ways that employees perform certain processes. That information is then mapped into the higher process hierarchy.
The information allows business analysts to quickly and easily identify the process that can deliver the beset ROI when automated. Additionally, companies can use the system to ensure process compliance and adherence too.
Attended automation plays a critical role in helping organisations to achieve their digital transformation goals. NICE provides a faster and easier way to develop new automations via updated functionality within the automation studio offering. There’s a user-friendly interface, drag-and-drop performance , and range of dedicated tools. Features also include a smart callout builder, and a new human-to-bot capability that supports more seamless collaboration and data transfer between the human workforce, unattended bots, and NEVA.
Updating Opportunities in RPA
The Executive Vice President and a Distinguished Analyst at the Everest Group, Sarah Burnett, said that people are beginning to demonstrate a growing interest in attended automation and Robotic Desktop Automation (RDA). These tools significantly increase the productivity of the employee at the desktop. More sophisticated features of automation software support enhanced digital transformation.
The President of NICE Enterprise Group, Barry Cooper, also commented, saying that as companies are working harder to address their new digital needs, the NICE RPA makes it easier for companies to leverage the innovations around attended automation. Attended automation and RPA allow businesses to access more engaged employees and enhanced productivity.
