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CRM
SAP Doubles Down on Its Customer Experience Business
Event News
A Look Into The Smart Retail Tech Expo 2023
The Smart Retail Tech Expo 2023 Returns With Many Exciting CX Innovations on Display
Loyalty Management
Google, Samsung, and Lenovo Make Moves to Improve Retail Experiences
Weathering the “Perfect Storm” In Retail
Get Ready for Black Friday: It Is Going to Be HUGE!
Black Friday Demand Ramps Up: Are You Ready?
Data & Analytics
Customer Experience: The Difference Between Retail Therapy and a Headache
Contact Centre
Local Measure Achieves AWS Retail Competency Status
5 Expert Customer Service Lessons for Retail
Talkdesk Retail Experience Cloud: Meet Your Customers Where They Are
Which Retailers Offer the Best Customer Experiences? Verint Research Reveals All
Retail Case Study in Focus: Vee24 and DFS
Retail Case Study in Focus: Salesforce and Adidas
Databricks Introduces Data Lakehouse for Retail
Rokt raises $325mn Series E for AI Ecommerce Technology
