Customer Contact Week (Australia)
Gold Coast
24 Feb 2022 - 25 Feb 2022
The biggest, best and boldest Customer Contact event is back in 2022!
Contact Centres across Australasia are transforming at lightening pace. You are making a once in a generation leap in delivering business and customer results.
Strategy, digital solutions, leadership, agent engagement…. The old rulebook has been thrown out. Leaders and their teams are forging a new path, and truly integrating the best of digital and human interaction.
But where are you in the sea of change? Are you ready? Are you equipped with the right vision, tools, tactics and team to take your Contact Centre to the next level?
At CCW 2022, we are going to help you answer these questions and so much more! Your next steps will be decided as you take inspiration from world class case studies, join debates and discussions on the hottest challenges and get hands on experience with the latest solutions.
