Impact Tech Has on Boosting Customer Engagement

Carly Read
Senior Reporter

CX Today's Carly Read hosts Iain Regan, Chief Revenue Officer, Semafone

Strategy

Watch on YouTube.

In this session we discuss the following:

  • Top tips on improving CX for organisations reliant on contact centres
  • How technology is playing an increasingly important role in improving customer engagement
  • Why it’s so vital to keep customers in their channel of choice to deliver a frictionless experience

If you’re looking for more information on this topic visit Semafone.

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