Impact Tech Has on Boosting Customer Engagement

CX Today's Carly Read hosts Iain Regan, Chief Revenue Officer, Semafone

Contact CentreInsights

Published: October 18, 2021

Carly Read

Watch on YouTube.

In this session we discuss the following:

  • Top tips on improving CX for organisations reliant on contact centres
  • How technology is playing an increasingly important role in improving customer engagement
  • Why it’s so vital to keep customers in their channel of choice to deliver a frictionless experience

If you’re looking for more information on this topic visit Semafone.

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