Purpose-Built Gen AI for the Contact Center: Introducing ElevateAI by NICE (with Demos!)

CX Today's Charlie Mitchell hosts Ashley Griggs, Head of Sales and Strategic Partnerships at ElevateAI by NICE

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Published: September 17, 2024

Charlie Mitchell

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CX Today’s Charlie Mitchell hosts Ashley Griggs, Head of Sales and Strategic Partnerships at ElevateAI by NICE.

After an introduction to ElevateAI by NICE, we discuss:

  • How to set up ElevateAI
  • The GenAI use cases within ElevateAI
  • How the “Ask ElevateAI” feature works
  • Which models power ElevateAI’s GenAI?

We also share video demos throughout, bringing the solution to life.

To learn more about ElevateAI by NICE, visit their website.

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