Reimagining a Digital-First Customer Journey


CX Today guest host and CX expert, Clare Muscutt hosts Lindsay Rios, Head of Sales and CX at Table.

Insights

**Originally recorded for UC Today**

Watch on YouTube.

In this session we discuss:

  • The gap between what people think customer experience is and the reality
  • Who owns customer experience?
  • Crafting a digital-first customer journey for businesses in 2020

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