CCW AU 2025

Customer Contact Week (CCW) Australia and New Zealand 2025, celebrating a decade of industry excellence from 4–6 March 2025 at The Star, Gold Coast. This flagship event brings together over 100 customer management experts and 300+ industry attendees for three days of unparalleled insights and networking opportunities.

Why Attend CCW ANZ 2025?

• Unrivalled Speaker Line-Up: Gain insights from industry pioneers who are actively transforming the customer contact landscape. Hear firsthand from the best minds in the field, sharing real-world case studies and strategies to common challenges.
• Comprehensive Agenda: From AI-driven customer experiences to workforce optimization, CCW covers the most relevant topics, offering a well-rounded program that addresses every facet of customer contact. With interactive workshops, panels, and quickfire presentations, you’ll gain actionable insights you won’t find elsewhere.
• Unmatched Networking Opportunities: Connect with like-minded professionals and industry leaders through exclusive networking sessions, speed networking, and roundtables. CCW is known for fostering meaningful connections that go beyond business cards – it’s a community.
• Interactive Innovation Hub: Explore the latest technologies and solutions in our Innovation Hub, featuring live demos and opportunities to engage directly with solution providers who are reshaping customer contact.

Be part of this extraordinary milestone event that celebrates ten years of transformative achievements and prepares you for the next decade of customer contact excellence. Register now to secure your spot at CCW ANZ 2025 and stay ahead in the customer contact industry.