CCW Europe 2023

CCW Europe is heading to Berlin in 2023. With both a conference and trade show taking place, the leading event for call center business in Europe will be packed full of informative insights and live demos of products and services during the course of the week.

The conference begins on February 27th 2023, whilst the trade show gets underway a day later on February 28th, with both culminating on March 2nd.

Contact centers are going through a digital transformation at pace, and this will be discussed by some of the brightest minds in the industry at the conference, with topics ranging from artificial intelligence to future-proofing HR development among those to be covered.

The trade show will allow customers and industry professionals to see first hand the innovative technologies that are shaping the future of call centers.

There will also be an opportunity to network with other like-minded people and share best practices.