Customer Experience for Financial Services Summit 2024

The 5^th Annual Customer Experience for Financial Services Summit 2024 will showcase a wide range of subjects central to the evolution of CX strategies from disrupters in top-tier North American financial brands.

Have your questions answered by winning CX strategists from BlackRock, Goldman Sachs, Vancity, Horizons, Servus Credit Union, Capital One, Allstate, UBS, US Bank, TD, RBC, Scotiabank, EQ Bank, Coast Capital Savings, Meridian Credit Union, and many more!

Secure your spot today and:

• Streamline processes with advanced conversational AI for evolved omnichannel messaging and self-service resolutions.
• Escalate conversions through a security-centric approach while balancing CX and cybersecurity as competing priorities.
• Scale your CX by liberating customer data, producing collaborative customer intelligence and maximizing the value of AI.
• Seize the liaison between marketing and customer experience for advanced customer loyalty and increased conversions.
• Convert insights from millions of conversations happening each day on your platform to grow your business in various ways.
• Maximize your customer centric sales and operations planning to adopt a design thinking approach for a future-ready, world-class CX enterprise.

This year’s edition is an in-person event featuring interactive sessions, curated breakout learning, and face-to-face networking opportunities. The conference will also be streamed virtually for increased reach and higher engagement.