Digital Customer Experience Summit 2024

Toronto, Ontario, Canada

13 Nov 2024 14 Nov 2024 Europe/London Digital Customer Experience Summit 2024 Toronto, Ontario, Canada

13 Nov 2024 - 14 Nov 2024

The Digital Customer Experience Summit in 2023 was a resounding success, drawing CX and marketing professionals from the top North American brands. Those who attended had the opportunity to:

  • Identify and quantify customer pain points with an emphasis on data needs to drive business value.
  • Regroup their brand(s) and get back to the basics of tightly linking marketing with digital CX.
  • Develop digital building blocks of their organization’s CX strategy and increase conversions.
  • Ensure their digital assets are aligned with their offerings, focusing on solutions in digital channels.
  • Apply design thinking and user research to understand the reality and pain points of their target audience by EYDS
  • Leave with best practices from 40+ senior CX executives.

It was an honor to host some of the most prestigious companies and CX experts from North America, such as Etsy, Fresh/LVMH, Purolator, TELUS, Coca Cola, Gamefam, Bell, The Bay, Lamour, Service Canada, Schneider Electrics, BP, OLG, Flights Claim, ALDO, Nordic Healthcare, Reckitt, Ontario Digital Service, and numerous others.

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