ICMI Contact Center Expo
Orlando, Florida, USA
27 Oct 2025 - 30 Oct 2025
The ICMI Contact Center Expo & Conference is the ultimate event for contact center and customer service professionals, bringing together industry leaders, innovators, and practitioners to explore the future of customer experience.
What to Expect:
- Expert-Led Sessions: Gain actionable insights on leadership, workforce management, AI integration, and customer experience strategies.
- Innovative Solutions: Discover cutting-edge tools and technologies in the Expo Hall that are shaping the future of customer service.
- Networking Opportunities: Connect with peers, thought leaders, and top vendors to exchange ideas and build meaningful partnerships.
- Workshops & Training: Participate in hands-on training sessions designed to help you tackle real-world challenges and elevate your contact center performance.
Whether you’re a seasoned professional or new to the field, this event offers the perfect opportunity to grow, innovate, and transform your contact center operations.
