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AI & Automation in CX
Salesforce Moves to Fix AI’s Biggest CX Weakness
CRM & Customer Data Management
Zoho Builds CRM-Based Dealership Platform for Mercedes-Benz India
Contact Center & Omnichannel
Great Cars and Great Contact Centres Have A lot in Common
SAP Doubles Down on Its Customer Experience Business
Salesforce Introduces its New Automotive Cloud
7 Insightful Automotive Case Studies to Read in 2022
Automotive Case Study in Focus: SugarCRM and Casabaca
The State of CX in the Automotive Sector for 2022
Automotive Case Study in Focus: Content Guru and RAC
Top 5 Use Cases for CX in the Automotive Industry 2022
Automotive Case Study in Focus: Salesforce and Zero Motorcycles
Top CX Vendors Majoring in the Automotive Industry
Building a Business Case for CX in the Automotive Industry
Brillio Acquires Cedrus Digital
Infor Acquires Lighthouse Systems
Uncategorized
Reputation: Car Industry Dependent on Feedback
