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Contact Centre
Great Cars and Great Contact Centres Have A lot in Common
CRM
SAP Doubles Down on Its Customer Experience Business
Salesforce Introduces its New Automotive Cloud
7 Insightful Automotive Case Studies to Read in 2022
Automotive Case Study in Focus: SugarCRM and Casabaca
The State of CX in the Automotive Sector for 2022
Automotive Case Study in Focus: Content Guru and RAC
Top 5 Use Cases for CX in the Automotive Industry 2022
Automotive Case Study in Focus: Salesforce and Zero Motorcycles
Top CX Vendors Majoring in the Automotive Industry
Building a Business Case for CX in the Automotive Industry
Brillio Acquires Cedrus Digital
Infor Acquires Lighthouse Systems
Voice of the Customer
Reputation: Car Industry Dependent on Feedback