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Avaya IP Office Contact Center Review: Simple but Effective Comms
How Disruptive is Amazon Connect?
Customer Data Platform
Red Box Appoints Alison Young as Chief Operating Officer
Blending UC with CC with West
West Completes Their Acquisition of Flowroute
Kakapo Systems Unity Contact Center Review: Omni-channel for BroadSoft
Ooma and Talkdesk Offer Best-in-Class Contact Centre Solutions
Red Box Announces Voice Data Controller on Salesforce AppExchange
Introducing SO Connect: A Marketing Solution for Offline Businesses
Akixi Announces Move to Omnichannel as Part of 2018-19 Roadmap
UCaaS and CCaaS Join Together with Brightlink at CCW
10 Tips for Slicker Call Handling and Improved Customer Experience
Tollring Demonstrates Firm Channel Commitment with New Strategic Hires
Going Beyond Call Centre Analytics with Kakapo Systems
GDPR – One Month On – the Opportunity to Win Real Customers & Keep Them
Red Box Recorders Talk Integration with Salesforce & Next-Level Transcription
