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Data & Analytics
Dubber Appoints New CEO Following Financial Scandal
CRM
ServiceNow President Desai Leaves After Hiring Policy Breach
Contact Centre
Anson Funds Reportedly Urging Five9 To Consider Sale
Voice of the Customer
Medallia Appoints New CRO to Support Growth
NICE Records 375% Growth in Enlighten Bookings
Anywhere365 Acquires Deepdesk to Elevate the Customer Experience
8×8 CEO Declares Revenue Rock Bottom Is Close, Announces New CX Product Line
Zendesk Is 43 Percent Cheaper Than Salesforce Service Cloud, Finds Nucleus Research
Salesforce Reportedly Set to Lay Off 700 Employees
Nextiva Acquires Thrio to Bolster CX Portfolio
600 Job Losses Loom After Birmingham City Council’s Spectacular ERP Fail
The RingCentral C-Suite Reshuffle Continues
Twilio Turns to Qatalyst Partners to Defend Against Activist Investors
Oracle Sales Miss Dampens Outlook
Activist Investor Pushes Twilio to Sell Up
The Genesys Cloud CX Platform Surpasses One Million Users
