CX Today’s Charlie Mitchell hosts Pallavi Walawalkar, Head of Centers of Excellence at Axos Bank.
Broadcast from CCW 2024 in Las Vegas, we consider Axos Banks’ AI journey so far, discussing:
- The AI + Human Maturity Model
- AI & GenAI deployments
- Axos Banks’ people strategy
If you’re looking for more CX stories from global brands, sign up for the CX Today newsletter!
Thanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter and LinkedIn pages.