TalentReef Launches Conversational AI Chatbot

Carly Read
Senior Reporter

Bot to deliver WFO and WFM innovation to help solve workforce hiring crisis

TalentReef Launches Conversational AI Chatbot

Workforce management solutions firm TalentReef has launched a new conversational AI chatbot, Chat Apply, the company announced. 

Built on a Natural Language Processing (NLP) engine, Chat Apply is delivered via a branded, interactive experience that is optimised for both mobile and web and dramatically improves the candidate experience through structured conversations that automatically completes applications and schedules interviews with qualified candidates within minutes.  

For employers and hiring managers who know that quickly engaging applicants makes all the difference when competing for hourly talent, Chat Apply automates the candidate engagement process—ultimately increasing applicant flow and reducing interview no-shows. 

Richard Crawford, CEO of TalentReef, said: “Given today’s challenging hiring environment, integrating AI applicant engagement into our platform is truly a game-changer. 

“Chat Apply provides additional optionality to our best-in-class text-to-apply and application form processes, enabling applicants to engage with our customers in the way they want.” 

TalentReef will deploy the conversational chatbot at multiple touchpoints across their platform. Initial use cases include: 

  • Chat Apply – provides an engaging and easy way for applicants to fill out an application and engage with an employer’s brand
  • Applicant Pre-Screen – enables employer to use position-fit questions to automate the assessment candidate qualifications
  • Interview Scheduling – automatically schedules interviews based on customised application and assessment criteria, reducing interview no-shows

Crawford added: “Only TalentReef offers a complete hourly recruiting solution. Sourcing, recruiting, and apply functionality combined with our automation and customisable end-to-end workflows enables better overall value at a lower entry point than any niche or point products.” 



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