Home → Archives for Ian Taylor
Contact Center
InGenius Salesforce CRM Telephone Integration
Manage Your GDPR Compliance with Daisy Wisdom
The A to Z of Contact Centre
Pennine Partners CC4Skype to Offer Omnichannel Skype for Business CC
Launch of ZaiLab – 100% Cloud-Based, Pay-As-You-Go Contact Centre
Customer Data Platform
NICE inContact CXone Delivers Big Payoff of $25.9 Million
Genesys Acquires Altocloud to Empower Clients with AI & Journey Analytics
Enghouse Interactive Wins 2017 Cloud Computing Excellence Award
Book YOUR Place at the Call and Contact Centre Expo 2018
How Artificial Intelligence Will Disrupt Call Centres in 2018
An Inside Look at NICE: UC Today Meets Ed Creasey
Genesys PureCloud Expands Voice Options Around the Globe
An Inside Look at InGenius Connector Enterprise
LogMeIn Introduces the Future of Customer Engagement
Work in a New Way with Plantronics & Nimans
Storacall – Star Advanced Replay for ST Range of Call Recorders