Sandra Radlovački

Contact Center & Omnichannel​

How Can Financial Services Drive CX in 2022?

CRM & Customer Data Management

Pipedrive Launches a New Campaign Management Solution

Customer Analytics & Intelligence

Verint Teams Up with Intelligent Voice on Compliance Oversight

Contact Center & Omnichannel​

Google Cloud Partners with the Dutch Government

Contact Center & Omnichannel​

BIG CX NEWS from Zoom, SAP, and WhatsApp

Contact Center & Omnichannel​

ASAPP Introduces AutoSummary for Post-Call Automation

Contact Center & Omnichannel​

Enghouse Interactive Launches a New CCaaS Offer for SMBs

Contact Center & Omnichannel​

Observe.AI Launches a Quality Assurance Automation Solution

Contact Center & Omnichannel​

MoEngage Announces a WhatsApp Business Integration

Contact Center & Omnichannel​

WhatsApp Launches New Features for Business Messaging

Contact Center & Omnichannel​

Google Cloud Expands Business Messages Partner List

Contact Center & Omnichannel​

BIG CX NEWS from Avaya, NICE, and Five9

Contact Center & Omnichannel​

LivePerson Launches the “World’s First” Decentralised Customer Care Platform

Contact Center & Omnichannel​

Invoca Unveils a New CX Solution

Contact Center & Omnichannel​

Replicant Strengthens its Conversational AI Platform

Customer Analytics & Intelligence

ZoomInfo Announces New Integrations