Sandra Radlovački

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How Can Financial Services Drive CX in 2022?

CRM

Pipedrive Launches a New Campaign Management Solution

Customer Data Platform

Verint Teams Up with Intelligent Voice on Compliance Oversight

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Google Cloud Partners with the Dutch Government

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BIG CX NEWS from Zoom, SAP, and WhatsApp

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ASAPP Introduces AutoSummary for Post-Call Automation

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Enghouse Interactive Launches a New CCaaS Offer for SMBs

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Observe.AI Launches a Quality Assurance Automation Solution

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MoEngage Announces a WhatsApp Business Integration

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WhatsApp Launches New Features for Business Messaging

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Google Cloud Expands Business Messages Partner List

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BIG CX NEWS from Avaya, NICE, and Five9

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LivePerson Launches the “World’s First” Decentralised Customer Care Platform

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Invoca Unveils a New CX Solution

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Replicant Strengthens its Conversational AI Platform

Customer Data Platform

ZoomInfo Announces New Integrations