Home → Archives for Sandra Radlovački
Sandra is a CX Today journalist
Contact Center
BIG CX NEWS from 8×8, Twilio, and RingCentral
Bandwidth Integrates with Pindrop
Workforce Engagement Management
Alight Releases a New Employee Experience Platform
Voice of the Customer
Qualtrics Launches Digital Experience Metrics Framework
Infobip Adds SMS and WhatsApp to Adobe Commerce
NICE Supports 911 Call Handling for San Diego Police
Tips for Delivering CX from Anywhere
Forethought Integrates with Zendesk
Solvemate Reveals New Multilingual Bot Management Capabilities
Online Survey Provider Typeform Closes $135M Series C Round
CRM
HubSpot Expands Global Footprint into Canada
BIG CX NEWS from Google, Avaya, and Zoom
Balto Is Now Available in the RingCentral App Gallery
Playvox Partners with SoFi to Boost Customer Service Efficiency
Dixa Acquires Miuros and Solvemate
Avaya Research: Total Experience Matters
