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Sandra is a CX Today journalist
Contact Center
PCI Pal Strengthens Partnership with Talkdesk
Concentrix: Leveraging Flexible Cloud Migration for Improved CX
Customer Data Platform
Veritone Partners with Snowflake on Unstructured Data Transformation
BIG CX NEWS from Puzzel, Adobe and Empirix
Posh Technologies Raises $27.5M in Series A Round
New Funding Round Values Dialpad at $2.2B
Video AI Startup Synthesia Raises $50M
Quiq Integrates with Microsoft to Boost Digital Messaging
CRM
Pipedrive Integrates with Zendesk to Support Sales Workflow
Workforce Engagement Management
Talent Engagement Platform Sense Nabs $50M in Series D Round
Glia Integrates with Clinc’s Virtual Banking Assistant
Contexta360: Align Automation with Your CX Strategy
BIG CX NEWS from Genesys, Five9, and Verint
Pega Introduces New Customer Decision Hub Feature
Five9 Launches New Synthetic Voice Capability
3CLogic Picked by Nissan to Improve HR Service Capabilities
