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Sandra is a CX Today journalist
Contact Center & Omnichannel
WhatsApp Customer Engagement Tool WATI.io Closes $8.3M Funding Round
Arise Acquires Officium Labs to Ramp up Customer Care Offering
AnyClip Launches Zoom Connector App
Customer Analytics & Intelligence
Dataiku Announces New AI Governance and Oversight Features
BIG CX NEWS from 8×8, RingCentral, and Genesys
Qlik Releases New Integrations for AWS
Invoca Launches New Certification Programme
Sabio Named Genesys’ Partner of the Year
BT Picks Dubber as Default Recording Solution
Voice AI Platform Verbit Nabs $250M in Series E Round
Solvvy Accelerates Growth with New Addition
LiveVox Partners with AppSmart
Deutsche Kreditbank Leverages Pega Platform to Automate Workflows
Zeotap Now Available on Google Marketplace
BIG CX NEWS from Vonage, Akixi, and Chattermill
First Orion Teams up with NICE to Deliver Branded Calling
