Sandra Radlovački

Contact Center & Omnichannel​

Avaya Named Among Top 5 CCaaS Providers

Contact Center & Omnichannel​

TELUS International Deploys Verint Workforce Engagement

Contact Center & Omnichannel​

Content Guru Becomes Citrix Ready Verified

Contact Center & Omnichannel​

Akixi: No Calls Left Unreported with Real-time Analytics

Contact Center & Omnichannel​

Cisco to Acquire Indy Startup Socio

Contact Center & Omnichannel​

8×8 Announces XCaaS

Contact Center & Omnichannel​

AI Delivers Better Contact Centre Experience, Study Says

Contact Center & Omnichannel​

Customer Service Quality Plummets amid the Pandemic

Contact Center & Omnichannel​

Kustomer Partners with Travel Rental Brand AvantStay

Contact Center & Omnichannel​

Big CX News You May Have Missed

Contact Center & Omnichannel​

Talkdesk Announces New Additions

Contact Center & Omnichannel​

CCaaS Platforms: CX Today Expert Round Table

Contact Center & Omnichannel​

RingCentral Partners with Verizon to Leverage UCaaS Capabilities

Contact Center & Omnichannel​

QED and EmpiricAI Join Forces to Improve Workplace Safety

Contact Center & Omnichannel​

Five9 Partners up with Neustar

Contact Center & Omnichannel​

NICE Launches New AI-Powered Recording Solution