Home → Archives for Sandra Radlovački
Sandra is a CX Today journalist
Contact Center & Omnichannel
UserTesting Announces New Product Innovations
Employee Engagement Ranks High Despite Lockdown
Key Tips for Building a Multi-Experience Contact Centre
Predictive and Real-time Analytics: CX Today Expert Round Table
Digital Transformation to Continue Post-COVID
Talkdesk Global Channel and Alliances Programme Continues to Thrive
RS Components Picks Orange to Improve Business Agility
Customer Analytics & Intelligence
Microsoft to Acquire Nuance Communications for $16B
Number One Issue for Live Agents Revealed
Singapore’s DBS Group to Downsize Office Space
AVCtechnologies Appoints New Chief Growth Officer
PlanetOne Becomes Newest UJET Master Agent
Avaya Expands Its Digital Contact Centre Capabilities
Weston Partners Up With 8×8
Uncategorized
Report Reveals Retail’s 2nd Digital Transformation Wave
Verint Chosen by Vericast to Improve its Contact Centres’ Customer Experience
