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William Smith is a technology journalist with an interest in writing about CRM, feedback, helpdesk and loyalty solutions.
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Discuss.io Adds Consumer Conversation AI Insight Tools
CRM & Customer Data Management
Blackbaud Launches Payment Terminal for Arts Bodies
ActiveCampaign Hails Strong Q2 Following $240mn Round
Contact Center & Omnichannel
AudioCodes: Modernising On-Premise Contact Centres
BambooHR Adds Employee Satisfaction, Performance Offer
Customer Engagement Platforms
Nayax Acquires Customer Journey Start-up Weezmo
Nutanix Co-Founder Launches DevRev CRM with $50mn Seed
Centrical Debuts Amazon Connect Performance Management
Amperity Customer Data Platform Raises $100mn
Hireology Acquires Employee Referral Platform EmployUs
Glia, LEVERAGE Join on Credit Union Customer Experience
Good4work Team Engagement joins Microsoft Marketplace
Study Finds Work From Anywhere User Complaints Up
ActiveCampaign Launches $2mn App Development Fund
Marketing 360 CRM Launches Small Business Benefits
Glia and Tyfone Partner on Digital Banking Experience
