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William Smith is a technology journalist with an interest in writing about CRM, feedback, helpdesk and loyalty solutions.
Customer Engagement Platforms
Mobileum Acquires Network Intelligence Firm Niometrics
CRM & Customer Data Management
Tableau Redesigns Partner Network for Data Journeys
Shyft Group Chooses TiiCKER Shareholder Loyalty Platform
Uncategorized
USAA Reveals COVID-Inspired Customer Service Tech
EVRYTHNG, ebp Global Partner on Consumer Expectations
Contact Center & Omnichannel
Aircall Raises $120mn for Cloud Voice Platform
Taboola Partners with Sliide on Mobile Recommendations
Whitepaper Reveals Security Breach Brand Loyalty Impact
Study Reveals Gender Split in Social Media Buying Habits
Credem Launches Temenos Infinity Banking App
Rapidus Adds Customer Satisfaction Feedback Function
ServicePower Adds Field Service Management Partnerships
@properties Expands CRM Platform with Presentation Suite
Sitel Group to Acquire CX Services Firm Sykes Enterprises
ResponseCRM Debuts WooCommerce Online Selling Integration
Qualtrics, Genesys Partner on Customer Satisfaction Data
