Maximising your Microsoft Teams Investment with Five9 CCaaS

Watch on YouTube.

CX Today’s Rob Scott hosts Maurice Da Silva (Mo), Regional Vice President, Enterprise Sales, Five9 and Tim Siemens, Chief Technology Officer, Online Business Systems.

In this session, we discuss how you can maximise your Microsoft Teams Investment with Five9 CCaaS.

Key Takeaways

• Why is a unified Microsoft Teams and a contact center so popular right now? What outcomes are companies most interested in?
• Where do businesses typically go wrong with unifying Microsoft Teams and contact center environments?
• How can contact centers get the most out of their investment?
• How is Five9 and Online Business Systems working together?

If you’re looking for more information on this topic visit Five9.

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