Zammo.ai, the company accelerating the transition to the voice economy, announced the world’s only no-code, conversational AI platform. The Zammo conversational AI platform allows businesses to engage and transact with customers using voice assistants, interactive voice response (IVR), and popular chatbot channels. The platform reduces time-consuming and cost prohibitive service contracts that have previously prevented businesses from embracing conversational AI.
Research shows that the total transaction value of smart home payments will surpass $164 billion in 2025, jumping from $22 billion in 2020. The increasing use of voice assistants via smart speakers for eCommerce will cause dramatic growth of over 630% in total value over the next five years.
Alex Farr, CEO and Founder of Zammo.ai, said:
“Voice-enabled communication is better for everyone. Not only is it more efficient for the business, but it also makes information more accessible, creating a more inclusive society.
“Until now, the problem has been how to get businesses there. Zammo makes conversational AI a reality for all organizations.”
Transformative No Code SaaS Platform
Zammo enables any business user to design and deploy conversational AI, across all channels, requiring no coding or technical expertise. This includes IVR/telephony, voice assistants like Amazon Alexa and Google Assistant, SMS/text, chatbots from web and mobile, Facebook Messenger and others.
Zeus Kerravala, Founder and Principal Analyst at ZK Research, said:
“Zammo is disruptive but at the same time it is a very simple no code SaaS solution. What Zammo disrupts is the status quo, enabling businesses to leverage the power of conversational AI. Zammo can be leveraged by non-technical people across the organization, from contact centers to sales and marketing. With powerful data analytics, teams can measure and improve user interactions across all channels. This is what the market has been waiting for.”
Zammo’s true no-code solutions provide any business team with autonomy to execute goals without the help of a separate IT team. Conversation modules that are tailored for specific use cases deliver operational efficiency in contact centres and across marketing, sales, HR, and customer service. The platform leverages insights from user engagement for business-led learning and continuous improvement.
Chad Green, Bauen Studios CEO, said:
“Zammo’s no-code development platform has enabled us to deploy voice-first conversational AI across voice and chat channels in a matter of days. That is true digital transformation. The benefits were immediate, but the performance of the solution is in a state of continuous improvement thanks to the integrated and deep user analytics.”
“Zammo.ai handles approximately 70 percent of our general business inquiries through the voice assistants and website chatbot, resulting in an annual cost savings of more than $20,000.”
