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ServiceNow Officially Enters the CRM Market

CRM

ServiceNow Officially Enters the CRM Market

HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users

CRM

HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users

Latest News

Big CX News

CRM

The Latest BIG News from SAP, Dialpad, HubSpot, & Avaya

HubSpot Acquires Mindstream, Expands Its Media Network

CRM

HubSpot Acquires Mindstream, Expands Its Media Network

Slack May Never Catch Up with Microsoft Teams, But It Has a Big Future

CRM

Slack May Never Catch Up with Microsoft Teams, But It Has a Big Future

SAP Introduces AI Agents That Collaborate Across Business Functions

CRM

SAP Introduces AI Agents That Collaborate Across Business Functions

Adobe MAX 2024: 3 Top Takeaways from the Creativity Conference

CRM

Adobe MAX 2024: 3 Top Takeaways from the Creativity Conference

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Contact Center

Genesys Delivers AI-Powered Self-Service Capabilities to 34 Million Healthcare Customers

CRM

The State of Customer Experience Technology in 3 Statistics

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CRM

Salesforce Targets Insurance Sector with Latest AI Release

Hacker Exposes Zendesk Security Flaw

CRM

Hacker Exposes Zendesk Security Flaw, Accesses Confidential Customer Info

HubSpot acquires Cacheflow

CRM

‘A Critical Part of CX’ – HubSpot to Acquire CPQ Vendor

Big CX News

Contact Center

Big CX News from AWS, Salesforce, Zoom, Zendesk & Oracle

AWS Introduces the Salesforce Contact Center with Amazon Connect

Contact Center

AWS Introduces the Salesforce Contact Center with Amazon Connect

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CRM

Oracle Pledges to Automate ALL Customer Service, Bolsters Oracle Fusion Cloud Service

Zendesk Launches an AI Agent Builder, Enhances Its Agent Copilot

CRM

Zendesk Launches an AI Agent Builder, Enhances Its Agent Copilot

What's Happening at Salesforce? The Latest on its AI, CRM & Data Masterplan

CRM

What’s Happening at Salesforce? The Latest on its AI, CRM & Data Masterplan

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CRM

HubSpot Introduces App Cards to End “Tab-Hopping” & “Context Switching”

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