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CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
CRM
Salesforce Is Close to Acquiring Informatica, Reports
7 Reasons to Invest in CPaaS Solutions for CX in 2024
How to Compare CPaaS Providers for a CX Boost in 2024
Staff Reps Slam SAP’s Restructure as 4,100 European Jobs Hang In the Balance
Will Google Takeover HubSpot?
Contact Centre
Big CX News From OpenAI, Google, Salesforce, and Verint
The Top CRM Vendors to Consider in 2024
Big CX News from NICE, Salesforce, Talkdesk, and Five9
Acqueon and Cresta Team Up to Create a “New Tier of Customer Engagement Technology”
Big CX News from Twilio, Cisco, Verint, and HMRC
Holland & Barrett’s Director of CX On Customer Satisfaction and The Importance of Market Research
The Acquisition of Ultimate May Transform Zendesk. Here’s How.
Salesforce Launches Einstein 1 Field Service Edition
Big CX News from Gartner, Oracle, Zendesk, and SAP
SAP Announces New Commerce Cloud Payment Solution that Places Retailers “Front and Center”
Oracle Has “Crossed Over” – Cloud Becomes Top Revenue Driver
Big CX News from Talkdesk, Salesforce, Teleperformance, & More
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Will CRM Systems Replace Contact Center Platforms?
Event News
CX Awards 2023 Winners 🏆
Stay on the Cutting Edge with the CX Today Newsletter
How Review Management Impacts Customer Experience
CRM Reviews
NetSuite vs Salesforce: Which Is Best for My Business?
Dreamforce 2024