CRM News

CRM

ServiceNow Officially Enters the CRM Market

CRM

HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users

CRM

ServiceNow and NVIDIA Team Up to Deliver Agentic AI Evaluation Tools

CRM

Salesforce Touts a Big ITSM Move Amid ServiceNow’s CRM Push

CRM

The Latest BIG News from ServiceNow, Mitel, Google, & Genesys

CRM

Genesys & ServiceNow Go Live with Their Unified CCaaS-CRM Offering

Contact Center

Sprinklr Initiates “Project Bear Hug” to Prioritize Enterprise Customers, Opens Up on Its Layoffs

CRM

ServiceNow Lets Thousands of AI Agents Loose, Releases Its New Yokohama Platform

CRM

Zoho Launches an Enterprise Project Management Platform, Surges Upmarket

CRM

ServiceNow Snaps Up Moveworks for $2.8BN, Bids to Be “the Market Leader” in CRM

CRM

The Salesforce Layoffs Latest: Why Is Salesforce Letting 1,000 Employees Go?

CRM

Big CX News from Salesforce, Mitel, Microsoft, & Genesys

CRM

Salesforce Presents the Next Generation of Agentforce: 5 Major Talking Points

CRM

Microsoft Releases New AI Agents for Sales Teams, Drops Big Copilot Numbers

CRM

HubSpot Founder’s Agentic AI Platform Now Has 1,000 Prebuilt Agents, Over 1MN Users

CRM

SAP Taps Vonage to Blend AI Agents and CPaaS

CRM

Klarna CEO “Tremendously Embarrassed” by Salesforce Fallout, Explains What Really Happened

Contact Center

Cisco Teams Up with Epic to Unify CCaaS and CRM Software