CRM News

Editor's Picks

ServiceNow Officially Enters the CRM Market

CRM

ServiceNow Officially Enters the CRM Market

HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users

CRM

HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users

Latest News

Android, Humanoid, Or Cyborg Engineer Wearing A Hardhat And Holding Construction Tools In Front Of A City Backdrop. Technology And Artificial Intelligence Merging In A Futuristic Scene.

CRM

SAP Unleashes Several “Ready-to-Use” AI Agents, Introduces a Custom Builder

Pegasystems Announces a “First-of-Its-Kind” Orchestration Capability for AI Agents

CRM

Pegasystems Announces a “First-of-Its-Kind” Orchestration Capability for AI Agents

7 CRM Solutions for Small Businesses to Consider in 2025

CRM

7 CRM Solutions for Small Businesses to Consider in 2025

Cost reduction graph Cost down and Cost optimization

CRM

Businesses That Switch from Salesforce to Zoho Cut Costs By 68 Percent, Finds Nucleus Research

CXAS_2025Challenges

CRM

Customer Experience Challenges: 7 Industry Pros Share Their Most Pressing Problems

Generative AI of. Green technology and Environmental technology concept. Artificial Intelligence and Technology, Resource recycling, Recycling society, Green tech, Sustainable development goals, SDGs

CRM

Salesforce Launches a “First-of-Its-Kind” Benchmarking Tool to Compare the Energy Consumption of AI Models

monday.com Releases a Enterprise Service Management (ESM) Solution

CRM

monday.com Releases an Enterprise Service Management (ESM) Solution

Mass Layoffs by Corporations - Tyrannical Bosses and Managers - Conceptual Illustration

CRM

Sprinklr Slashes 15% of Staff, But Keeps Hiring in “Prioritized Areas”

Big CX News

Conversational AI

Big CX News from Zoho, Google, Cisco, & Salesforce

Zoho Previews AI Agents, Commits to Low Pricing, & Shares More on Its CEO Transition

CRM

Zoho Previews AI Agents, Teases Low Pricing, & Shares More on Its CEO Transition

People walking and out of a door

CRM

Salesforce Quietly Cuts 1,000 Jobs Amid Hiring Push, Sources Say

HubSpot’s Prospective AI Agent Platform Races Past 500,000 Users

CRM

HubSpot’s Prospective AI Agent Platform Races Past 500,000 Users

Frost damage to crops in spring from severe frost in winter wheat fields.

CRM

What’s Next for Salesforce Service Cloud? 6 Key Features from the Spring ‘25 Release

Big CX News

Contact Center

Big CX News from ServiceNow, Zoho, Salesforce, & Kore.ai

ServiceNow Drops a Massive AI Agent Release, with a New Studio, Orchestrator, & More

CRM

ServiceNow Drops a Massive AI Agent Release, with a New Studio, Orchestrator, & More

Salesforce Atlas: What Is It, & How Does It Work?

CRM

Salesforce Atlas: What Is It, & How Does It Work?

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