ResConnect is a clever piece of middleware that enables restaurants to bring their data alive through telephony integration. ResConnect delivers an edge by speeding up call handling, reducing frustration and enabling a personal service when taking and making calls. ResConnect also facilitates click-to-dial to simplify outbound calling, ideal for contacting customers to confirm bookings or promote new menus and events.
Mike Conyers, Founder and CEO of ResDiary:
“ResDiary are delighted to be working with ResDiary. ResConnect enables restaurant staff to have the information they need from the beginning of a call. Optional alerts can prompt staff to provide information, seek information, or display special call handing instructions”
Phillip Reynolds, CTO of Oak Innovation:
“ResConnect makes it easy to identify, capture and update new phone numbers in a few clicks. By maintaining more accurate contact information restaurants can improve customer loyalty and reduce no shows”
About Oak Innovation
Oak Innovation Limited is a UK software house that specialises in innovative and award-winning communications management solutions. Our call recording, reporting and evaluation solutions provide vital insights to inform business decisions, support compliance, help motivate and support teams, and enhance the customer experience.
