Elevate ’24: The Contact Center Tour Sweeps Across Europe

Next month, five European cities will play host to the event that inspires brands to “elevate” their customer experiences

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Published: April 4, 2024

Charlie Mitchell

Customer experience professionals from the UK or Scandinavia, listen up! Next month, Elevate ’24 is coming to a city near you.

The whistlestop tour promises to cram an action-packed contact center event into just four hours.

As a result, you can leave and return to your homes at a reasonable time with a full day’s worth of learning, networking, and CX fun under your belt.

That full day of learning aims to meet the needs of contact center leaders from across the globe.

So, whether you’re interested in securing immediately actionable CX strategies or would like a sneak peek into the contact center of tomorrow, there will be precious pearls of insight for every customer experience pro.

Read on to learn more. Or, to unwrap a free golden ticket right away, register for Elevate ’24 here!

When and Where Is Elevate ’24?

Throughout May, Elevate ’24 will sweep across the following five European cities:

  • Oslo, Sentralen – Thursday, May 2
  • Copenhagen, Statens Museum for Kunst – Tuesday, May 7
  • London, Central Hall Westminster – Tuesday, May 14
  • Stockholm, Fotografiska – Wednesday, May 15
  • Manchester, The Midland Hotel – Thursday, May 16

As it does so, attendees will enjoy talks, panels, and workshops in their native language – with each leg of the roadshow tailored to that unique geography.

The result is a more bespoke event experience and insights that do not get lost in translation but instead spark the imagination and inspire “growth for years to come”.

What Can I Expect from Elevate ’24?

Each Elevate ’24 tour stop strives to offer exclusive insights from experts, provide actionable CX advice, and incite lasting relationships.

Those exclusive insights will cover the latest on customer experience AI & automation, agent empowerment strategies, and perspectives on what’s next for the contact center industry.

Speakers will tackle these themes during “inspiring” keynotes, live case studies, and panel chats.

In doing so, they’ll offer advice that contact center leaders can “implement immediately” to bolster customer, employee, and business outcomes.

Yet, that advice isn’t generic. With registrations capped, you’ll enjoy easy access to ask the experts anything and receive specialist guidance to overcome your service team’s most pressing problems.

Indeed, the promise is that you’ll be welcomed in, not lost in the crowd.

Finally, as teased previously, the event is not all about learning; it’s about connecting.

As with previous editions of the Elevate tour, the hosts will sow the seeds of lasting relationships between industry peers, each facing the same challenges.

Who Will Be Speaking at Elevate ’24?

The full list of speakers is yet to be announced. However, if anything like the lineup from last year’s virtual Elevate ’23 event, you’re in for a treat.

After all, the previous edition featured a whole host of excellent, respected industry analysts, experts, and practitioners.

Those included Zack Kass, Technologist and Futurist at OpenAI (ChatGPT), Tanja Ammentorp, Customer Service Director at JYSK, and Frederic Laziou, CEO of Puzzel – among several others.

So, while the organizers may be leaving it late to make the announcement, be sure that the roadshow will feature a similar array of insightful and charismatic industry thought leaders.

Where Can I Learn More?

Puzzel – the winner of Best Midmarket Contact Center Platform at the CX Awards 2024 – is the organizer and host of the Elevate ’24 series.

The agenda for each tour stop is available on its website: https://www.puzzel.com/

Meanwhile, the platform provider promises to release updates regarding the speakers and sessions across its social media. So, why not give them a follow on LinkedIn?

Just remember, time is of the essence! After all, with limited places available, expect all the available tickets to sell like hotcakes.

As such, it’s critical to act fast and secure your spot soon!


Brands mentioned in this article.


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