Dialpad, the industry leader in AI-powered communication and collaboration, announced its India team expansion to support and increased focus on research and development. Dialpad is committed to driving the future of work with hybrid options for both SMB and enterprise markets with product innovations for truly unified communications. Dialpad employs more than 70 people throughout India, both working remotely and in its Bangalore office and they are easily collaborating with more than 700 co-workers worldwide.
Craig Walker, Chief Executive Officer, Dialpad, said:
“Dialpad has experienced tremendous growth and significant milestones over the past year including a 50% headcount expansion and announcing our partnership with T-Mobile.”
“The Dialpad India team is a crucial component to the company’s success and key driver of Dialpad product innovation.”
Dialpad has identified an increased demand for its cloud-based unified communications solutions due to the rise in flexible working environments during the COVID-19 pandemic. Dialpad plans to continue with its India software engineering team investment with up to 50 new hires in the next 12 months. The focus of the India team will be Dialpad conferencing capabilities, product integrations and cloud platform infrastructure to support artificial intelligence (AI), a critical component as Dialpad furthers research and development efforts for its proprietary Voice Intelligence (Vi™) technology. Vi technology delivers real-time business optimisation, including call coaching, automated note-taking, sentiment tracking and transcription analysis to businesses of all sizes.
The Dialpad India team is led by Vice President of Engineering and India Country Manager, Amit Kaul. Kaul has more than 20 years of experience in software engineering working at Poly, Cisco, and Intel. Dialpad India currently makes up 10% of the overall Dialpad employee base with aggressive growth plans for the next year, leveraging its recent Series E funding round to push forward research and development.
