Home → AI Agents
CRM & Customer Data Management
SAP Taps Vonage to Blend AI Agents and CPaaS
Klarna CEO “Tremendously Embarrassed” by Salesforce Fallout, Explains What Really Happened
Contact Center & Omnichannel
Talkdesk Develops AI Agents for Healthcare, Differentiates with Industry Innovation
Big CX News from Salesforce, Google, Microsoft & Zoom
Microsoft Deploys Thousands of Internal & External AI Agents
Salesforce Champions Unheralded Product Growth, Closes 5,000 Agentforce Deals
Real-Time Translation, Accent Smoothing & AI Agents – Krisp & CX Today Explore the Future of CX
Agentic AI Key to Strong NICE Quarter
The Choice is Yours: Google & Salesforce Team up on AI Agents
SAP Adds Preconfigured AI Agents to Its CX AI Toolkit
Big CX News from Avaya, SAP, Klaviyo, & Talkdesk
RingCentral Launches AI Receptionist, Enters Agentic AI Arena
Zoom Resolves 97% of Customer Queries with Its Own Virtual Agent
Five9 Confirms Global Availability on the Google Cloud Marketplace
CX TV
Key Takeaways from Cisco Live 2025 EMEA
SAP Unleashes Several “Ready-to-Use” AI Agents, Introduces a Custom Builder
