Home → Automation
Contact Center & Omnichannel
NICE Records 375% Growth in Enlighten Bookings
Contact Center Software: Why Resellers Can Look Forward to a Year of Opportunity
CRM & Customer Data Management
Atento Upgrades AI-Powered CRM Ecosystem To Boost CX
The Best Free CRM for Small Business Owners
Monday.com CRM Review: The Complete Guide
CX TV
The Zoom Contact Center AI: 3 Must-Have Capabilities That’ll Drive Rapid ROI
ServiceNow Wins Big from GenAI In Customer Experience & Beyond
Nextiva Acquires Thrio to Bolster CX Portfolio
Five9’s Intelligent CX Platform Is Now Available on Google Cloud Marketplace
10 Impressive SugarCRM Features for Customer Service
Verint Secures a Huge $49MN Healthcare Customer Win
Customer Analytics & Intelligence
Salesforce’s Latest Innovation Turns Unstructured Data Into Actionable Intelligence
CX Future Trends: Predictions for an AI-Powered 2024
Introducing the CCaaS Vendor That Uses AI Education as a Core Differentiator
The Top 10 HubSpot Service Hub Features for CX
Workforce Engagement Management
9 Top Verint Workforce Management Features for CX Productivity
