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ServiceNow, Qualtrics Partner on Experience Personalisation
Contact Center & Omnichannel
Work Smarter, Not Harder With Workflow Automation
Contexta360: Align Automation with Your CX Strategy
Capacity Launches Mortgage Support Automation Platform
The Evolution of CX in the Contact Centre Market
Customer Analytics & Intelligence
Dataiku Announces New AI Governance and Oversight Features
BIG CX NEWS from 8×8, RingCentral, and Genesys
HubSpot Service Hub Review: Exploring the Features and Benefits
Optimising Conversations for Next-Gen CX
Solvvy Accelerates Growth with New Addition
Deutsche Kreditbank Leverages Pega Platform to Automate Workflows
Customer Engagement Platforms
AiFi, Carrefour, Partner on Concept Convenience Store
CRM & Customer Data Management
Adwerx Secures $14.5mn for CRM Advertising Platform
Luma Health Raises $130mn Series C for Patient Engagement
Verint Intelligent Virtual Assistant Review: Agent Training Support
BIG CX NEWS from RingCentral, Verint, and Qualtrics
