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Contact Center
BIG CX NEWS from Twilio, Personetics, and Vonage
BIG CX NEWS from Medallia, Zendesk, and Nuance
BIG CX NEWS from Dixa, ScreenMeet, and Gainsight
BIG CX NEWS from Concentrix, Zoom, and Cisco
BIG CX NEWS from Genesys, Five9, and Verint
8×8 to Acquire Fuze in $250mn Deal
Loyalty Management
Luma Health Raises $130mn Series C for Patient Engagement
BIG CX NEWS from RingCentral, Verint, and Qualtrics
BIG CX NEWS from RingCentral, Sprinklr, and ZeroShotBot
BIG CX NEWS from Microsoft, Medallia, and LiveVox
BIG CX NEWS from Puzzel, Facebook, and Vonage
Big CX News You May Have Missed