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Contact Center & Omnichannel
BIG CX NEWS from Genesys, Avaya, and Amazon
BIG CX NEWS from Google, Cresta, and Twilio
BIG CX NEWS from 8×8, Twilio, and RingCentral
BIG CX NEWS from Google, Avaya, and Zoom
BIG CX NEWS from Zoom, Zendesk, and Genesys
BIG CX NEWS from Zoom, HubSpot, and Content Guru
BIG CX NEWS from NICE, Zendesk, and Meta
BIG CX News from Five9, ZoomInfo, and Hubspot
BIG CX NEWS from Twilio, Personetics, and Vonage
BIG CX NEWS from Medallia, Zendesk, and Nuance
BIG CX NEWS from Dixa, ScreenMeet, and Gainsight
BIG CX NEWS from Concentrix, Zoom, and Cisco
BIG CX NEWS from Genesys, Five9, and Verint
8×8 to Acquire Fuze in $250mn Deal
Customer Engagement Platforms
Luma Health Raises $130mn Series C for Patient Engagement
BIG CX NEWS from RingCentral, Verint, and Qualtrics
