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Big CX News – The Latest on the New Amazon Connect, Zendesk’s New Contact Center Platform
Contact Center & Omnichannel
Big CX News from Zendesk, Genesys, Microsoft & Accenture
Big CX News from AWS, Microsoft, ServiceNow, NVIDIA, & NICE
CRM & Customer Data Management
The Latest BIG News from ServiceNow, Mitel, Google, & Genesys
Big CX News from Salesforce, Mitel, Microsoft, & Genesys
Big CX News from Salesforce, Google, Microsoft & Zoom
The Latest on Avaya Trimming Its Customer Base & Google’s Bot That Calls Customer Service for You
Big CX News from Avaya, SAP, Klaviyo, & Talkdesk
Big CX News from Google, Cisco, HubSpot, & Pega
Big CX News from Zoho, Google, Cisco, & Salesforce
Big CX News from ServiceNow, Zoho, Salesforce, & Kore.ai
Big CX News – The Latest on ServiceNow’s Hiring Push, Verint’s Acquisition Spree, & Microsoft
Big CX News from Microsoft, ServiceNow, Cisco, & Verint
Big CX News from Microsoft, Salesforce, HubSpot, & Avaya
Big CX News from Salesforce, Twilio, Microsoft, & HubSpot
Big CX News from Salesforce, HubSpot, Microsoft & Five9
