Home
CRM
Salesforce Blocks Competitors from Using Slack Data: So What?
Big CX Update
The OneMagnify Approach to Mergers and Acquisitions
Salesforce to Acquire Informatica for $8BN: 3 Big Talking Points
Customer Data Platform
Gartner Magic Quadrant for Customer Data Platforms (CDPs) 2025: The Rundown
ServiceNow Knowledge 2025: All 11 Major Announcements
Salesforce Unveils Tableau Next: 5 Big Talking Points
ServiceNow Workflow Data Fabric: What Is It, & How Does It Work?
Voice of the Customer
Qualtrics X4 2025: 5 Massive Announcements from the Experience Management Summit
Contact Center
Smarter CX Consulting: AI and Big Data Take Center Stage
How Secure is Your Payment Handling System? Data Protection Lessons from SequenceShift
Salesforce Champions Unheralded Product Growth, Closes 5,000 Agentforce Deals
Twilio Closes Its Largest Segment Deal Ever
Twilio Segment Extends Its Linked Audiences Capability Across Amazon Redshift
Customer Data Platforms: Next-Gen Features, Trends, & Providers
Salesforce Completes Its Own Company Acquisition, Ignites Ownership vs. Partnership Debate
Predictive Metrics Will Help Shape the Future Contact Center. Here’s How.
