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Contact Center & Omnichannel
Spectrm Becomes WhatsApp Business Solution Provider
Workforce Engagement Management
Sift Partners with UKG to Help Navigate the Hybrid Workplace
Akixi Integrates with Webex Calling to Expand Reports Offering
Customer Service Platform Netomi Raises $30M in Series B Funding
Customer Analytics & Intelligence
Databricks Launches Databricks Partner Connect
RingCentral Announces New Phone Integration for Teams
Verint Ramps up Agent Assist Capabilities
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New Stor.ai Data Analytics Suite Helps Grocers and CPGs
Talkdesk Upgrades its Workforce Engagement Solutions
Qlik Data Integration Added to Google Cloud Marketplace
Invoca Launches Lost Sales Recovery
ZeroShotBot Launches No-Code AI Chatbot
Evolve IP and Dubber Join Forces
RingCentral and Mitel Partner to Offer Cloud UCaaS
IPI Pauseable Available on Genesys AppFoundry
Qlik Launches New Cloud Region in APAC