Latest CRM News

CRM

Sprinklr Slashes 15% of Staff, But Keeps Hiring in “Prioritized Areas”

Conversational AI

Big CX News from Zoho, Google, Cisco, & Salesforce

CRM

Zoho Previews AI Agents, Teases Low Pricing, & Shares More on Its CEO Transition

CRM

Salesforce Quietly Cuts 1,000 Jobs Amid Hiring Push, Sources Say

CRM

HubSpot’s Prospective AI Agent Platform Races Past 500,000 Users

CRM

What’s Next for Salesforce Service Cloud? 6 Key Features from the Spring ‘25 Release

CRM

ServiceNow Drops a Massive AI Agent Release, with a New Studio, Orchestrator, & More

CRM

Salesforce Atlas: What Is It, & How Does It Work?

CRM

Sridhar Vembu Steps Down as Zoho CEO, Shailesh Kumar Davey Takes His Place

CRM

ServiceNow Officially Enters the CRM Market

CRM

Salesforce Has Already Won Thousands of Agentforce Deals, Claims CEO

CRM

How to Find the Best Salesforce Partner in 2025

CX TV

Salesforce Update – Agentforce 2.0, Atlas, & the New-Look Slack (January 2025)

CRM

The Ultimate Salesforce Career Guide for 2025: Jobs, Salaries, & Certifications

CRM

ServiceNow Acquires Cuein, the “Copilot for Customer Experience Teams”

Contact Center

Big CX News from Microsoft, Salesforce, HubSpot, & Avaya