Latest CRM News

CRM

The State of Customer Experience Technology in 3 Statistics

CRM

Salesforce Targets Insurance Sector with Latest AI Release

CRM

Hacker Exposes Zendesk Security Flaw, Accesses Confidential Customer Info

Contact Center

Big CX News from AWS, Salesforce, Zoom, Zendesk & Oracle

Contact Center

AWS Introduces the Salesforce Contact Center with Amazon Connect

Contact Center

The State of CX 2024 Report: Key Takeaways

CRM

What’s Happening at Salesforce? The Latest on its AI, CRM & Data Masterplan

CRM

HubSpot Introduces App Cards to End “Tab-Hopping” & “Context Switching”

CRM

The Big Salesforce-NVIDIA Announcement: A Closer Look

CRM

Workbooks Promises “No Bullsh*t CRM”

CRM

Genesys, Talkdesk, and Webex Among the ‘Launch Partners’ for Salesforce Foundations

Customer Data Platform

Salesforce Agrees a $430MN Deal for Zoomin, the Knowledge Unification Company

CRM

HubSpot Introduces Agent.AI: The “Only” Network of AI Agents

CRM

The Latest BIG News from Salesforce, HubSpot, OpenAI, & Talkdesk

CRM

Salesforce Announces AI Analytics Platform: Tableau Einstein

CRM

Salesforce Dreamforce 2024: 5 Top Takeaways from the Event (So Far!)