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Pegasystems Steps Closer to Its Autonomous Enterprise Vision with New GenAI Solutions
Salesforce Goes Live with Agentforce, Promises to “Redefine What’s Possible In Business”
Microsoft Makes Its Agentic AI Move, Announces Ten Pre-Built Agents for Dynamics
Contact Center
The Latest BIG News from Cisco, Salesforce, NICE & Genesys
GoTo Adds AI to GoTo Connect CRM Integrations
Salesforce CEO Keeps Taking Potshots at Microsoft Copilot: Why?
HubSpot Acquires Mindstream, Expands Its Media Network
Slack May Never Catch Up with Microsoft Teams, But It Has a Big Future
SAP Introduces AI Agents That Collaborate Across Business Functions
Adobe MAX 2024: 3 Top Takeaways from the Creativity Conference
Genesys Delivers AI-Powered Self-Service Capabilities to 34 Million Healthcare Customers
The State of Customer Experience Technology in 3 Statistics
Salesforce Targets Insurance Sector with Latest AI Release
Hacker Exposes Zendesk Security Flaw, Accesses Confidential Customer Info
Big CX News from AWS, Salesforce, Zoom, Zendesk & Oracle
AWS Introduces the Salesforce Contact Center with Amazon Connect
