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CRM & Customer Data Management
Salesforce Quietly Cuts 1,000 Jobs Amid Hiring Push, Sources Say
HubSpot’s Prospective AI Agent Platform Races Past 500,000 Users
What’s Next for Salesforce Service Cloud? 6 Key Features from the Spring ‘25 Release
ServiceNow Drops a Massive AI Agent Release, with a New Studio, Orchestrator, & More
Salesforce Atlas: What Is It, & How Does It Work?
Sridhar Vembu Steps Down as Zoho CEO, Shailesh Kumar Davey Takes His Place
ServiceNow Officially Enters the CRM Market
Salesforce Has Already Won Thousands of Agentforce Deals, Claims CEO
How to Find the Best Salesforce Partner in 2025
CX TV
Salesforce Update – Agentforce 2.0, Atlas, & the New-Look Slack (January 2025)
The Ultimate Salesforce Career Guide for 2025: Jobs, Salaries, & Certifications
ServiceNow Acquires Cuein, the “Copilot for Customer Experience Teams”
Contact Center & Omnichannel
Big CX News from Microsoft, Salesforce, HubSpot, & Avaya
Salesforce Bids Farewell to Einstein Copilot, Now It’s Just Another Agent
SAP & Microsoft Preview the Integration Between Joule and Copilot
HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users
