Latest CRM News

CRM

The Ultimate Zoho Career Guide for 2025: Jobs, Salaries, & Certifications

Contact Center

Big CX News from Microsoft, Google, Salesforce, & Zendesk

Contact Center

Zendesk for Contact Center, the “Un-CCaaS” Platform, Is Now Generally Available

CRM

SAP Sapphire 2025: The Top 10 Announcements

CRM

Salesforce Still Dominates the CRM Space, Leads on Revenue for the 12th Straight Year

Event News

CX Awards Deadline is Fast Approaching – May 23rd

Contact Center

Big CX News from Salesforce, Zoho, NICE, & Dialpad

CRM

Salesforce Acquires Convergence.ai, Changes Its Pricing Model to Boost Agentforce

Contact Center

Zoom and ServiceNow Deliver the Deepest CCaaS-CRM Integration Yet

CRM

Microsoft and Gong Team Up to Spread Customer Intelligence Across the Enterprise

CRM

Zoho CRM for Everyone Is Now Generally Available, with New AI & Orchestration Features

CRM

ServiceNow Knowledge 2025: 5 Top Takeaways

CRM

Salesforce CEO Declares the Era of ‘Clippy’ Over, Next Comes the Humanoid Robots

CRM

Zoho One Pricing: Everything You Need to Pay for Zoho

CRM

SAP Is Building a “Modern and Composable” Customer Experience Suite

CRM

ServiceNow Knowledge 2025: All 11 Major Announcements