Home → CRM
CRM & Customer Data Management
Salesforce Embeds Slack Directly Into CRM Records
Zoho vs. Salesforce: CRM Products, Differentiators, & Pricing (A 2025 Comparison)
Contact Center & Omnichannel
Big CX News from Salesforce, NVIDIA, ServiceNow, Cisco & Microsoft
Salesforce to Acquire Informatica for $8BN: 3 Big Talking Points
The New NICE and ServiceNow Partnership Is More Than Just Another CCaaS-CRM Integration
The Ultimate Zoho Career Guide for 2025: Jobs, Salaries, & Certifications
Big CX News from Microsoft, Google, Salesforce, & Zendesk
Zendesk for Contact Center, the “Un-CCaaS” Platform, Is Now Generally Available
SAP Sapphire 2025: The Top 10 Announcements
Salesforce Still Dominates the CRM Space, Leads on Revenue for the 12th Straight Year
Event News
CX Awards Deadline is Fast Approaching – May 23rd
Big CX News from Salesforce, Zoho, NICE, & Dialpad
Salesforce Acquires Convergence.ai, Changes Its Pricing Model to Boost Agentforce
Zoom and ServiceNow Deliver the Deepest CCaaS-CRM Integration Yet
Microsoft and Gong Team Up to Spread Customer Intelligence Across the Enterprise
Zoho CRM for Everyone Is Now Generally Available, with New AI & Orchestration Features
