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Contact Center
Comstar Named 8×8’s XCaaS Partner of the Year
BT Unveils Multi-million Pound Contact Centre Revamp
32% of Consumers Cut Ties With Brands After One Bad CX
Salesforce Named Leader in Sales Force Automation
Contact Centres to Issue COVID Recovery Certificates for Travel
Nexa Acquires Client Chat Live to Expand CX
ZoomInfo to Acquire Chorus.ai in $575M Deal
Casino Group Partners with Google Cloud & Accenture
Understanding the STIR/SHAKEN Contact Centre Framework
Vonage Launched on Salesforce AppExchange
Voice of the Customer
Yext Integrates with Zendesk
Five9 Cloud Contact Centre Hailed by Frost & Sullivan
Turning the Contact Centre from Cost Centre
A Store Just for Returns? Whatever Next
Lifesize Announces Cloud Contact Centre Suite Enhancements
Metro Bank Opens First South-west UK Contact Centre
